Warranty
At MB Veranda, we extend the legal guarantee to 5 years on materials and construction. For assembly work, we apply a period of 1 year on leaks and defects.
Aluminium has a deflection tolerance of up to 12 mm. Deflections within this tolerance are not covered by any warranty arrangements.
Warranty conditions
We care about our products and naturally do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that something happens that gives you a warranty claim. Under European law, we are liable for any defect of conformity that comes to light within a period of two years after delivery of the goods. You may have additional rights under Dutch law.
If you discover or should discover a defect in the product, you must contact us within a reasonable period of time. A reasonable time is at least two months. Under certain circumstances, a period longer than two months may also be acceptable.
If you contact us in time, we will provide a free repair or replacement.
Maintenance
Necessary maintenance does not apply to our canopies and verandas. By using high-quality aluminium, our products are low-maintenance. If necessary, you can wipe the aluminium with a wet cloth with soapy water to clean it. You can clean the roof using a (retractable) chamois. We recommend cleaning your canopy at least twice a year.
Questions?
Do you have any questions or want to know more about our guarantee conditions? Contact one of our staff members right away via phone, E-mail or the contact form below.
Do you have questions about the warranty of your veranda?
